The secret of High Performance Management Organizations
Wednesday, 9 August 2017
In the past few decades organizations all over the world have been searching for the elements that constitute continuous organizational success. Fuelled by bestsellers such as In Search Of Excellence and Good to Great, managers have been trying out many different improvement concepts, often with mixed results. The aim of this study was to identifying […]
Stimulating performance-driven behaviour to obtain better results
Wednesday, 9 August 2017
Performance management research predominantly focuses on the technicalities of implementing performance management and pays too little attention to behavioural aspects. A recent study identified twenty behavioural factors that contribute to the successful implementation and use of performance management. The research study discussed in this paper continues this line of research, by addressing the question how […]
Performance Management in the dutch public sector: An overview and latest developments
Wednesday, 9 August 2017
In the past decade, several attempts have been made to improve performance management in the Dutch public sector. These have had mixed results. This article gives an overview of performance management programmes initiated by Dutch government and semi-government bodies. It also discusses areas of special attention for the implementation of performance management in public sector […]
Performance-driven behaviour: A cross-country comparison
Wednesday, 9 August 2017
An increasing number of organisations are implementing strategic performance management systems. Despite the increase in experience gained with implementing this approach, there is still a lot to be learned about the factors that influence the everyday use of performance management and of the factors that influence performance-driven behaviour. De Waal identified behavioural factors that have […]
The power of world-class Performance management: Use it!
Wednesday, 9 August 2017
To become a world-class organization, a world-class performance management process is a must. This article provides the framework necessary for developing a world-class performance management process. It is based on the practices of world-class corporations like Sara Lee, Emerson Electric, Philip Electronics, KLM Royal Dutch Airlines, NEC, and Xerox, who have all used techniques described […]
Is your organisation ready for beyond budgeting?
Wednesday, 9 August 2017
Traditionally, budgeting is considered to be one of the most important management tools to steer the organisation, evaluate its performance and motivate its people. However, criticism of the budgeting process has increased considerably in the past decade. An alternative to budgeting known as ‘beyond budgeting’ has received a lot of attention in recent management literature. […]
The role of behavioural factors and national cultures in creating effective Performance Management Systems
Wednesday, 9 August 2017
Many organizations install performance management systems to improve their results. In practice many organizations have difficulty implementing a PMS because the influence of behavioural factors and national cultures is not taken into account enough. This article describes the findings of a study into the role of behaviour and national culture in setting up an effective […]
The effects of Performance Management on the organisational results of a bank
Wednesday, 9 August 2017
Research shows that the use of a performance management system leads to better organisational results. There is however little research into the actual mechanisms which cause this positive effect. This article describes the results of a study that explored the impact and working of a new performance management system in a branch of a bank, […]