Performance Management in the dutch public sector: An overview and latest developments
In the past decade, several attempts have been made to improve performance management in the Dutch public sector. These have had mixed results. This article gives an overview of performance management programmes initiated by Dutch government and semi-government bodies. It also discusses areas of special attention for the implementation of performance management in public sector organisations and, in particular, the differences between performance management in the public and the private sectors, and the role of politics in the use of performance management information.
|Year of publication:||2004|
|Authors:||A.A. de Waal and L.A.F.M. Kerklaan|
|Published in:||A. Neely, M. Kennerly & A. Walters (ed.), Performance Measurement and Management: Public and Private, Cranfield School of Management, UK (2004)|