The characteristics of a High Performance Organisation

Under the pressure of ever increasing demands of the external environment and stakeholders, organizations are more and more looking for the elements that make up high performance. An analysis of 91 studies into high performance organizations yielded characteristics with regard to the organizational design, structure, processes, technology, leadership, people, and culture, and the external environment which seem to influence the ability of organizations to achieve high performance. These characteristics can guide managers as to which actions they need to take to lead their organizations to superior results.

Year of publication:2005
Author:A.A. de Waal
Published in:the British Academy of Management, September 2005