The role of behavioural factors and national cultures in creating effective Performance Management Systems

Many organizations install performance management systems to improve their results. In practice many organizations have difficulty implementing a PMS because the influence of behavioural factors and national cultures is not taken into account enough. This article describes the findings of a study into the role of behaviour and national culture in setting up an effective PMS at a multinational.

Year of publication:2006
Author:André A. de Waal
Published in:Systemic Practice and Action Research, vol. 19, no. 1, 2006
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